Based in Hartlepool on Teesside, we deliver practical AI integration services to businesses across the North East and beyond. From local clients in Middlesbrough, Stockton, Newcastle, Durham, Sunderland and North Yorkshire to businesses across the UK, we help growing and established SMEs harness artificial intelligence to improve efficiency, automate processes, and make better business decisions.
AI technology is no longer just for large corporations – it’s become an accessible tool that can transform how SMEs operate. Whether you need to streamline customer service, analyse business data more effectively, or automate time-consuming processes, our AI solutions are designed to deliver immediate value whilst integrating with your existing systems.
Artificial Intelligence isn’t just about cutting-edge technology – it’s about solving real business problems. AI can help you analyse your business data and identify common themes, using your own client data to make better strategic decisions. Our AI integration approach focuses on practical applications that deliver measurable improvements to your operations.
Custom AI Application Development Using Microsoft Azure AI services and the .NET stack, we develop bespoke AI applications that integrate with your existing business systems. Whether you need intelligent data analysis, automated document processing, or predictive insights, our AI expertise delivers solutions tailored to your needs.
Business Process Automation AI tools speed up both internal and customer-related tasks, making decision-making faster. We identify repetitive, time-consuming tasks in your business and develop AI solutions to automate them, freeing your team to focus on strategic activities that drive growth.
Data Analytics & Insights Transform your business data into actionable intelligence with our AI-powered analytics solutions. From customer behaviour analysis to operational trend identification, we help you make data-driven decisions that improve performance and profitability.
AI-Enhanced Software Integration Enhance your existing software applications with intelligent features. We integrate AI capabilities into your current systems, adding functionality like intelligent search, automated recommendations, and smart data processing without disrupting your established workflows.
Local Expertise, Regional Understanding Based in Hartlepool, we understand the operational challenges facing businesses across Teesside, Newcastle, Durham, and North Yorkshire. Our AI solutions are designed with business needs in mind, delivering practical value without unnecessary complexity.
Microsoft Technology Focus Our expertise in Microsoft Azure AI services, including Azure OpenAI and Azure Cognitive Services, ensures your AI solutions integrate with existing Microsoft-based business systems. This technical foundation provides reliability and scalability as your business grows.
Business-First Approach Before any AI integration, we recommend first ensuring each integration has clear benefits, a reasonable software development timeline, and a thorough risk assessment. We focus on solving specific business problems rather than implementing AI for its own sake.
Practical Implementation Strategy We start with small, focused projects that demonstrate clear value before scaling to larger implementations. This approach minimises risk while providing concrete evidence of AI benefits for your business.
Intelligent Customer Service Add a website chatbot that can answer common questions or complete an order. Automate customer inquiries, provide 24/7 support, and improve customer satisfaction while reducing support costs.
Document Processing & Analysis Automate the processing of invoices, contracts, and other business documents. AI can extract key information, categorise documents, and flag items requiring attention, dramatically reducing manual processing time.
Predictive Analytics Use historical data to predict trends, identify potential issues before they occur, and optimise resource allocation. From inventory management to maintenance scheduling, predictive AI helps you stay ahead of business challenges.
Content Generation & Marketing AI can help when editing photos or videos, draft a business plan, write job postings and blogs. Streamline content creation for marketing, communications, and business development activities.
Microsoft Azure AI Platform We leverage Azure’s comprehensive AI services to create scalable, secure solutions. Azure AI provides an enterprise-grade AI service for the end-to-end machine learning lifecycle. This foundation ensures your AI applications are reliable and professional-grade.
Secure & Compliant Integration Security and data protection are paramount in AI implementations. Our solutions implement enterprise-grade security measures and comply with relevant data protection regulations to safeguard your business information.
Seamless System Integration AI integration mainly involves setting up APIs for your app to interact with the model. We ensure AI capabilities work smoothly with your existing software, databases, and workflows without disrupting your operations.
Scalable Architecture Our AI solutions are designed to grow with your business. Start with focused applications and expand capabilities as you see value and your needs evolve.
Ready to explore how AI can benefit your business? Here’s our proven approach:
Assessment & Strategy We begin by understanding your current processes and identifying opportunities where AI can deliver the greatest value. This assessment ensures your AI investment targets real business challenges.
Pilot Project Development Begin with prototype AI development. Create a prototype integrating the AI model into a small, controlled part of your product to validate its potential impact. Start with a focused pilot that demonstrates AI value in your specific environment.
Full Implementation Deploy your complete AI solution using proven Microsoft technologies, ensuring reliability, security, and seamless integration with your existing systems.
Ongoing Optimisation AI systems improve over time through use and refinement. Our ongoing support ensures your AI investment continues delivering value as your business grows.
Based in Hartlepool but serving businesses across Teesside, Newcastle, Durham, Sunderland, North Yorkshire, and nationally, we’re ready to discuss your software development needs.
Are you ready to see how AI could improve your business processes? Contact us to discuss your requirements.
Bringing intelligent automation to North East businesses – helping SMEs harness AI technology for improved efficiency and growth.