Triform Digital

Menu

Triform Digital Privacy Policy

Introduction

This Privacy Policy explains how Triform Digital (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit or use our website www.triform.digital (the “Site”).

We are committed to protecting your personal data and being transparent about how we collect and use it. We ensure that your data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

Triform Digital is the data controller responsible for your personal data.

Contact details:

  • Address: Triform Digital Limited, 13-17 Whitby St,Hartlepool,TS24 7AD
  • Email: hello@triform.digital
  • Phone: 01429 689016

Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: name, username or similar identifier
  • Contact Data: email address, telephone number, address
  • Technical Data: internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: information about how you use our website and services
  • Marketing and Communications Data: your preferences in receiving marketing from us and our third parties and your communication preferences

Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when browsing and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy [link to cookie policy]. NEED TO ADD

How We Collect Your Personal Data

We collect your personal data through:

  • Direct interactions: When you fill in forms on our website, correspond with us by email, phone, or otherwise
  • Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns
  • Third parties: We may receive personal data about you from various third parties, such as analytics providers and search information providers

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform a contract we are about to enter into or have entered into with you
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal or regulatory obligation
  • Where you have given consent

Purposes for Which We Will Use Your Personal Data

We have set out below a description of the ways we plan to use your personal data:

  • To register you as a new customer
  • To deliver our products/services to you
  • To manage our relationship with you
  • To administer and protect our business and website
  • To deliver relevant website content and advertisements to you
  • To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
  • To make suggestions and recommendations to you about goods or services that may be of interest to you

Legal Basis for Processing

For each type of personal data we process, we’ll provide:

  • The category of personal data
  • How we use it
  • The lawful basis for processing

Data Sharing

We may have to share your personal data with the parties set out below:

  • Service providers who provide IT and system administration services
  • Professional advisers including lawyers, bankers, auditors, and insurers
  • HM Revenue & Customs, regulators, and other authorities
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

International Transfers

We do not transfer your personal data outside the UK unless adequate protection measures are in place.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorised use or disclosure of your personal data
  • The purposes for which we process your personal data
  • Whether we can achieve those purposes through other means
  • The applicable legal requirements

Your Legal Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Correct any inaccurate personal data
  • Erase your personal data in certain circumstances
  • Restrict processing of your personal data
  • Request the transfer of your personal data
  • Object to processing of your personal data
  • Withdraw consent at any time where we are relying on consent to process your personal data

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We may need to request specific information from you to help us confirm your identity.

Changes to the Privacy Policy

We keep our Privacy Policy under regular review. This version was last updated on 01/05/2025. Historic versions can be obtained by contacting us.

How to Contact Us

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the details provided in the “Data Controller” section.

Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.